Friday, January 24, 2014

Li'l Tootsie

For obvious reasons names have been changed.

Yesterday late afternoon I walked into Richmond Kaiser for an appointment. Just ahead of me, walking through the sliding glass doors I saw the backs of three adult women and a little girl. Even from behind the little girl looked adorable, in black jeans, black and shocking pink Nikes, and a down black jacket with a fur-lined hood. Her hair was neatly braided and the pink barrettes exactly matched the pink of her sneakers. I judged her to be not more than three years old. When I saw her profile, I gasped.
"Is that li'l Tootsie?" I asked.
She turned and smiled and all the women turned toward me.
"Li'l Tootsie, hi, do you remember me?"
"Yes," she smiled. Her mother whom I then instantly recognized smiled also.
"We have thought about you so much, we all miss you" I said to Li'l Tootsie.
"My grandmother has just had surgery" she said to me. "
Li'l Tootsie is all of three years old. I worked with her from the time she was five months old. I will never forget when I first saw her. I had read the referrals and according to postnatal records I fully expected to see a very ill little baby, barely alive. Her young mother opened the door to let me into their home on Ohio Avenue in Richmond. We completed the paperwork while Tootsie slept. I asked her mom whether I could take a look at her before I left. In the crib was a tiny pretty ball of fire. A shock of hair surrounded her lively little face and she looked at me - a completely unfamiliar, out-of-place face - out of big, very alive black eyes and smiled.  My initial  thought was that the mother had shown me the wrong child, although there were no other children present.
And so I had the pleasure of playing with Li'l Tootsie from her earliest months of life. In an amazingly short amount of time she began to crawl - up the stairs she went, and down again all by herself. She did not like to be held. She wriggled out of the arms of whomever tried to carry her, quite the little Houdini. And, as her grand mom would say, she was "busy, all the time busy". By the time she turned one she was running. Her mom, grand mom and myself thought it would be good for her to attend the program at the George Miller Center. Because of the circumstances of her birth she did display some delays, although she herself had no idea! Absolutely no learned helplessness in our Li'l Tootsie.
She attended the program for about a year, winning over everyone's hearts. Everyday she came to school in a different outfit. She very soon saw the children with severe delays and began to help them. I will never forget a little boy who had Down Syndrome, and was fed via a g-tube. He had a dysmorphic face and cried and cried. Li'l Tootsie sat next to him at snack time patting him gently, "okay, okay - will be okay."
She continued to be very very busy, unable to sit down for longer than a minute, and seemed not to pay attention in the group activities, but soon she was talking, and obviously taking in everything and everyone around her. She practically ran the Center.
To our deep sorrow, we could no longer justify having her attend our Center and told her mom she needed to find a 'regular' program for her. The day she left was a very sad day for all of us.
That was a year ago, and ever since we have wondered how she is doing. Whenever I drive past their house I look to see whether anyone is home. In fact, it turns out, the home was sold and they have moved.
And now, after a year, here she is - looking as beautiful and as lively as ever. What is more, she allowed me to hug her - Toots was never a big one for hugs - ''down," she would say.
Besides explaining that her grand mom was having surgery she pointed to her outfit, black and pink sneakers, black jeans, and a pink shirt, and told me the colors in spanish as well as english. She then pointed out shapes to me, the circle of the reception desk, the rectangular doors, even  to the crescent moon bright in the outside sky! When I said goodbye and walked to the department I heard her saying to her great grandmother and aunt "Nesta is my friend."
How very happy that encounter made me. Maybe you, dear readers, have noticed that I haven't blogged much about work, although that was my original intent when I began the blog, but over the last couple of years, and in the last year especially, there have been so many disheartening changes that I have had little desire to write about them. These changes are what led me to write about the 'snow globe.' That disturbing sense of me having been tossed around and thrown up in a flurried landscape. I shall write about them in new entries, because these changes affect me, as well as our society. But here is "Li'l Tootsie" - a beacon of light and hope and joy!

Friday, December 6, 2013

Madiba

Our beloved Madiba has gone to the realm of his ancestors from where I hope he will continue to guide us.
His departure was not unexpected, in fact, it was more than timely, and even so, I feel bereft. What I feel is diminished, but so so grateful that he was such a strong part of my life.
There is nothing I can add to what has been said and written, and to what will continue to be said and written about Mandela. I want to write about his impact on me, from a totally personal and subjective view.  I cannot write this without honoring my parents.
My parents were born in South Africa. They raised us, their children, to be aware of the injustices of apartheid. Our eyes were opened from a young, tender, and impressionable age, and dictated all the future choices we made in our lives.
My parents belonged to a party called the Liberal Party, and their motto was "one man one vote." The party eventually has to disband when it became illegal for a party to represent people of every color that make up South Africa.My father was a lawyer, and at the dinner table he would quote from the speech Mandela gave in his defense at the Rivonia Trial. We listened to the trial on the radio and read about it in the Rand Daily Mail. Of course it became illegal for the media to quote or to read from anything written by Mandela. He became a non being, and if it weren't for my parents, I would have been quite unaware of him, or what he stood for. My dad also gave me the book "Let My People Go" by Chief Albert Luthuli. He told me about the African National Congress, then everything was banned - it was illegal to have these books or to read from them.  The fear of what the Government could do permeated our lives. Later, much later, I met Luthuli's daughter in Atlanta, but that is another story.
My parents met Mandela, and Oliver Thambo. They were both very impressed by Mandela, by his stature, intelligence, and compassion.
These were the people I heard about at the dinner table and in my home. I was made to understand that their struggle was for every South African, no matter their colour.
Eventually I chose to leave South Africa. Not too long after that my whole family left. One leaves one's country through choice, or because one has to flee, but it is there ones' roots remain no matter how hard we tried to uproot ourselves, and so we avidly followed the ongoing unfolding story of South Africa.
Madiba led the country through change and all South Africans felt better in the world, no longer pariahs. His influence spread over the entire planet. Indeed, we are all connected, over space and time. This is what his passing has made so clear to me, the eternal lesson. We are all interconnected. One man's death diminishes us all.
May we continue to live up to his legacy and to honour him and his teachings wherever we are in the world.

Monday, November 4, 2013

Vindication (sort of)

This ordeal sort of resolved just before I turned into a raving lunatic, gnashing my teeth, wailing, and tearing out my hair. It ended with me encamped in the Apple store on 4th Street in Berkeley refusing to ever leave again until my problems were sorted out - my tech problems, that is. In the end the smiling blue T-shirted genii won out!
My issues and problems  have been resolved for the most part although the battery is still being depleted swiftly on the iPhone. I have turned off every possible thing that may use too much battery time, short of turning off the phone itself and never using it!
Vindication sort of arrived when I read an article in the economics section of The New York Times in which the writer implied that Apple may be using planned obsolescence in the iPhones. Then this morning I heard someone on NPR talking about the battery problems many users are experiencing with the new upgrade. So …. not just me, but this has been such a lesson in the amount of time we spend with our technology, and how dependent we are on it.
We have made a pact with the devil folks, and there ain't no turning back.

Monday, October 28, 2013

Not Yet

It aint over til it's over

Sunday, October 27, 2013

Cyber HELL

I know the particular hell I have been going through for the last couple of weeks is a hell that is probably unique to the first world, but I live in the first world and these problems that I will now describe have been excruciatingly exasperating and real to me.
I wonder how much of my entire life span is spent trying to solve technological problems. A substantial portion, I am afraid.
My most recent round of unproductive time began when I downloaded Apple's latest operating system - 7.0.2 or whatever it is. I tried to make an appointment on my iPhone's calendar and it didn't work as it had worked on the previous version. I scribbled my appointment on a piece of paper, stuffed it into my purse,  and continued on my way to work out at the local YMCA. The receptionist and I commiserated about our technological ineptitudes, then she asked to look at my phone to see whether she could figure it out. The two of us stood gazing blankly at the little screen waiting for something miraculous to occur when we pressed buttons - some miracle like an appointment appearing on the appropriate day at the appropriate time. It didn't happen, and we both shrugged despondently. At that moment a young personal trainer appeared - she said that she too, was not familiar with the new system, but could she take a look at my phone - she looked at the screen with an unfurrowed brow, touched something and there it was - perfect. She showed me what she did and all seemed fine. Until I returned home - both my iPad and my iPhone's batteries were completely depleted. Dark blank screens. This had never before happened, and never in the space of two hours. I charged both my devices. When I removed the charger, I could visibly see the battery being depleted as I stared at the screen - 100% and going down, very fast, even though I had not even used the damned devices.
I turned of bluetooth, face time, I disabled location services - I basically turned off everything there was to turn off, and still, the batteries went down down down in an alarmingly short time.
I called apl-care and a young man (I presume he was a young man) explained how to get rid of open apps, by sliding them upward on the screen (different than before.) He assured me this would help - it did not. Basically I could use both devices while they were being charged, which made no practical sense. I do not walk around with electric chargers on my being.
I called apl-care again. This time a young woman informed me that they had many people reporting problems with this new system, luckily for me the new upgrade 7.0.3, had just come out and it addressed all these problems. I should download the brand new upgrade, and wait for 24 hours to see if things were better. If not, I should call back again, and she gave me a case number.
Maybe it it pointless, but I will add at this juncture, that these phone calls take a long time. Nothing is shorter than an hour.
I waited 24 hours, down went the batteries, maybe even faster than before - I called and after trouble shooting, turning off apps, adding apps, enabling and disabling everything that could be enabled and disabled, the young man gave me another case number but this time said I should take my devices into the Apple store.
I made an appointment at the genius bar, and the young pleasant genius did everything I had done many times, by now. He then performed a diagnostics tests and looked at the results on his device, and informed me I had a software problem, not hardware. They would have to totally clean out my devices and then restore them as new. So, he did this with my iPad - again, this appointment took a couple of hours. He told me to take my iPad back home and manually restore everything, and I did this. Again, this does not happen in an instant, and I had dinner to prepare. He also told me to perform the same cleaning out procedure  on my phone but first I was to upload photos that were just on my phone to my laptop, and then clean out the phone. Well, the next day when I connected the phone to iTunes it did not recognize my phone at all. On to my landline again, I called apl-care and the man who answered told me it was really lucky I had got him on the phone because he can help me solve this problem. Again, painstakingly, we went through every single procedure I had done before. We then checked my USB ports (I knew they were fine) and my cable, and as far as I know, everything single application and everything I had ever stored on my computer for the past 20 years. He was devastated - nothing was wrong with the phone except for this battery problem and still iTunes was not recognizing my device. He then put me through to his supervisor (I sat through several Beatles' songs). She - a she, and I went through all these procedures yet again. She then made another appointment for me at the Apple store. She apologized profusely and thanked me for my patience and understanding, and gave me a case number and a direct line to call her should I need.
Two days later I went back to the Apple store and a very pleasant blue-haired young lady and myself went through everything again, including the diagnostics test. Apparently some people had incipient software problems that came to light with this new operating system. Whatever, my phone was again cleaned out and restored - photos are back on, apps are running, and for the last two hours the phone has held its charge.
I am just NOT going to hook it up to my laptop to see whether iTunes recognizes it or not.
I am now trying to catch up with the rest of my life that was put on hold -
In other words, I hope I am emerging from my cyber hell somewhat intact and retaining at least some shreds of sanity so that I can continue functioning in the first world.

Thursday, October 3, 2013

Desert Sands

The flurries of the snow globe have been replaced by desert sands. In Israel it is difficult to even imagine snow, but the flurries continue, with possibility a gradual settling down, but as yet, no clear visibility!
Despite fears of an attack on Syria and global repercussions, it proved to be a truly wonderful time in Israel. We had a glorious family reunion with cousins/sisters from South Africa, and together we travelled over Israel. it is such fun to experience it as a tourist, albeit, for me, a tourist with deep and entrenched roots.
It is 40 years since the Yom Kipur War - that terrible war that changed our lives forever. I went to the kibbutz, and spent time with my abiding friends. After 40 years I see how the pen of time has etched its markings on myself and those around me. It is as if that invisible, but constant presence of the  pen has etched deeper lines into peoples' faces, it has carved out hollows and lessened the angularities and planes of our faces and bodies. It has sketched a different color into our hair and removed the hair of some, and yet the essential being of everyone I know and love remains constant, just with some superimpositions! In fact, it is how things should be, ever changing, and yet built on a firm foundation.
And now I have returned to face whatever is here. Yesterday when I visited the program at work one of the little boys sank his sharp razor like little teeth into my right forearm, puncturing my flesh and drawing blood. I can only hope that this is not a foreshadowing of what the future holds!

Saturday, August 31, 2013

The Snow Globe continues

I am still floating around, waiting to make sense of whatever these big changes are. At the same time I am seeing new kids, and getting ready to say goodbye to two 'old' ones who will soon be turning three! That is alway hard, when I have been with them for almost three years. I have been privy to most of their lives, and have watched them grow and change. I also get to know the families really well and have shared many special moments with them, and then, goodbye!  (A repetitive pattern in my life as well)

Just after the new year, I leave for Israel. I leave on a Friday so I will travel, hopefully, with 'normal' folks who will not be up to pray at different times during the flight. (Read my blog entry: Strange Flights.)

Of course the situation in the Middle East leaves much to be desired! I can only pray for a good family reunion.

So ... more later, maybe from Israel, maybe not